Governments face a decisive moment in digital transformation. With agentic AI – systems that plan, decide and act with bounded autonomy – multi‑step workflows can be autonomously orchestrated to deliver faster, more resilient and more citizen‑centred public services. Realising this opportunity requires strategic, evidence‑based adoption rather than reactive technology chasing.
Following the previous edition in this GovTech report series, The Global Public Impact of GovTech: A $9.8 Trillion Opportunity, the upcoming report explores how agentic AI can transform government operations. It introduces the first function-based readiness framework, designed exclusively for public-sector adoption of agentic AI. This framework evaluates 70 government functions, offering actionable insights on how to assess readiness, where to start, how to scale responsibly, and how to safeguard transparency and trust.