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Webinar: Maximize your online growth by providing a lasting B2B commerce experience 83% of shoppers point to product images as the most influential factor in their purchasing decision. These unusual times, a lot of B2B companies are revisiting the ways in which they interact with their customers. With the restrictions on movement and face-to-face interactions brought about by the current situation, sales teams find it increasingly harder to engage with their potential and existing customers in ways that they were used to. Added to this, digitization is relatively new within the B2B sales process. Most importantly, the B2B customer has new expectations: they want to have a B2C experience in a B2B environment. Convenience, ease-of-use, and self-service are getting imperative Why you should watch this webinar recording? 1. We will showcase you - by combining Salesforce Commerce Cloud, Salesforce CPQ, and Threekit, Capgemini can bring the B2C experience to the B2B market. 2. How the solution provides a rich and visually driven customer journey and the convenience of “always on.” B2B customers will be able to configure your products themselves in a visual way by using ThreeKit’s 3D visualization and augmented reality platforms, while Salesforce CPQ will ensure that they get the right price. After the order has been placed, customers can check the status, and get their queries answered through Salesforce Commerce Cloud. 3. Join us for the webinar where experts from Capgemini, Salesforce and ThreeKit will take you on a journey of embracing new ways to delight your customers, drive sales, and transform your business. |
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 Robert Kooloos Digital Transformation Manager at Capgemini Experienced, t-shaped digital transformation manager and management consultant, working at the intersection of business and technology. Extensive experience in:initiating, delivering and growing digital (commerce) platforms; advising clients on different digital topics, like digital growth and/or platform strategy, online self service / omnichannel, digital operating model and business process redesign; developing business cases.
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This webinar is organized by Capgemini, Salesforce& Threekit jointly. If you have reached this registration page through the Salesforce website or threekit website or social media channels you acknowledge that your personal data will be shared by Capgemini with Salesforce / Threekit and may be processed by Salesforce or Threekit. If this is the case the Salesforce Privacy Statement and Threekit Privacy Statement will apply to the storing and processing of your personal data by Salesforce/Threekit.
