Navigating
through Strategic Partnership
As a leading, trusted, and strategic partner for BFSI (Banking, Financial services, and insurance industry), we help our European and global customers accelerate their journey towards digital transformation through digital innovations, excellence in delivery, and our comprehensive data, cloud, analytics and sutainable solutions that improve customer engagement, streamline operations, and ensure more effective risk management.
Banks must embrace new ways to win greater wallet share and deepen the emotional connection with the customers. But how can banks move forward when they’re weighed down by expensive and inflexible legacy technology? What if you had the ability to assemble the bank you want, with freedom to respond rapidly to evolving customer expectations. Rather than implementing one large overarching system for all services, you could embrace a plug and play strategy swapping individual systems in-and-out quickly and at-scale as your business changes to boost your innovation potential.
Meet the
Outstanding visionary leaders with an unmatched depth of knowledge and competence in a wide range of technology and services.
Entercard partners with Capgemini to deliver seamless
customer experiences
Winning isn’t getting ahead of others. It’s getting
ahead of yourself.
How banks are hyper-personalizing contact center
interactions with generative AI copilots
Expanded collaboration is designed to help organizations accelerate the implementation of generative AI at scale
download now Intelligent banks do more with less: Take an efficiency leap
with frictionless, personalized banking
Today, it’s all about agility – our step-by-step
guide to becoming an agile organization
How will your organization navigate
opportunities for success in the year ahead?
With TechnoVision 2023: Financial Services, explore
how you can balance digitization with evolving risks and
sustainability.
Where is the cash? Accelerate
corporate cash management transformation
to build value.
Unlock growth in wealth management:
Empowering relationship managers
and serving the affluent
The customer engagement imperative:
What banks can learn from
the FinTech playbook.
Drivers, opportunities, and risks
shaping the payments
industry in 2023.
Drivers, opportunities, and risks
shaping the retail banking
industry in 2023.
Leveraging the power of automation, rapid experimentation
and real-time information management to put customer
needs first is critical to driving engagement and loyalty.
Prioritize investment in digital
tools for greater profitability
and client engagement.
Reduce risk and expand your
customer base with an AI-powered
decisioning platform.
The Capgemini Research Institute spoke with Masakazu Osawa,
Group Head, Digital Service Business Group & Group Chief Digital Transformation Officer,
Mitsubishi UFJ Financial Group.
Increase competitiveness and deliver
a seamless customer experience through data,
context, and intelligence across platforms.
Financial services firms need to be more agile
now than ever to respond to the complex business landscape.
To thrive in this ever-evolving environment, a digitized infrastructure is essential.
Nordic financial institutions worked with Capgemini to establish the first international financial CERT to respond to increasingly sophisticated cybersecurity threats and online fraud.
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With Capgemini’s ADMnext, the company cashes in on a managed services engagement model, agile transformation, and application modernization.
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Innovative solution implemented by Capgemini for Krajowa Izba Rozliczeniowa S.A. (Polish National Clearing House) enables banks and their customers to transfer funds between banking accounts held at different financial institutions, within seconds.
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Capgemini collaborated with the company to design and develop a lean contact center that revolves around a One Unified Desktop model, which streamlines the experience for both agents and customers.
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Capgemini announced it has won six 2023 Microsoft Partner of the Year Awards, including two global awards – Microsoft SAP on Azure Partner of the Year and Microsoft GSI Growth Champion of the Year; and four regional awards.
Read moreCapgemini has been positioned in the Leaders Category in the IDC Marketspace: European Professional Services for Data Driven Government 2022 Vendor Assessment.
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In 2023, 135 honourees were recognized spanning 19 countries and 46 industries. This is Capgemini’s 11th recognition in a row highlighting, once again, the Group’s strong ethical culture rooted in its core values and reflected in its Code of Business Ethics.
Read moreCapgemini has once again been listed in the Bloomberg Gender-Equality Index (GEI) 2023. The benchmark index, which singled out 484 firms this year, was developed to gauge the performance of public companies dedicated to reporting gender-related data. This reference index measures gender equality across five pillars: leadership & talent pipeline, equal pay & gender pay parity, inclusive culture, anti-sexual harassment policies, and external brand.
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