Now in its 22nd year, the World Wealth Report 2018 from Capgemini is the industry’s leading benchmark for tracking high net worth individuals (HNWIs). The report looks at the latest dynamics in HNWI population and wealth growth, as well as in-depth global research on HNWI preferences and behaviors. Such topics include asset allocation, satisfaction levels, personal connections with wealth managers, cryptocurrency preferences, and offshore wealth holdings.
To assist wealth management industry executives in making strategic decisions, the 2018 edition builds on last year’s report to dive further into hybrid advice models that blend human and digital interaction. The analysis goes deeper into the potential entry of BigTech firms (Google, Amazon, Alibaba, Tencent, Apple etc.) in the wealth management industry and the response required by incumbent firms. These response areas include evolving their approach to budgeting for transformation and implementing emerging technologies such as Artificial Intelligence, Machine Learning and Open APIs to counteract the BigTech threat.
In the insurance industry, there is no longer such a thing as “business as usual”: new players, innovations and technologies (blockchain, AI, and IoT) have created new business models and opportunities, while high-impact initiatives outside the industry stir uncertainty. The World Insurance Report 2018 (WIR), published by Capgemini and Efma, offers insight into how insurers can strategically assess their business and adapt to changing market forces.
WIR analyzes a range of empowering strategies to help insurers gauge the effectiveness of their customer experience efforts, identify future risks, enhance digital agility, and build resilient and nimble operating models. The long-term sustainability for any insurance business will rely upon a digitally agile and integrated industry ecosystem that reacts to real-time information and generates immediate, actionable insights.
Financial Services customers across the globe have collectively raised their voices and their expectations. If they can order books, food, and travel with a few simple clicks on their phone, they now expect no less from their financial services providers. Enter FinTechs. These innovative, agile entrepreneurs have changed the financial services landscape by using mobility and technology to deliver financial products that were traditionally the domain of financial services firms. By doing this they have changed the customer journey for consumers and their institutions. And, the world as traditional firms knew it, changed forever.
The World FinTech Report 2018, from Capgemini and LinkedIn, in collaboration with Efma, explores approaches and engagement models traditional firms and FinTechs can adopt for a successful collaboration and assesses the best practices from the industry for finding the right approach.
The Asia-Pacific Wealth Report 2017 from Capgemini is the industry leading benchmark for tracking high net worth individuals' (HNWIs) population, wealth, and investment behaviors and practices in the region. The report explores trends in HNWI wealth in Asia-Pacific, and the economic and market drivers of growth in key individual markets. To understand evolving HNWI behaviors and preferences, this year's report delves into the topics of trust and confidence, satisfaction, asset allocation, and offshore investment trends across emerging and developed markets in the region. It also examines the need for Asia-Pacific wealth management firms to accelerate hybrid advisory transformation.
The World Payments Report 2017 (WPR)—an in-depth analysis of today's dynamic payments environment—is the result of Capgemini's second year of partnership with BNP Paribas, a global banking player and leader in transaction banking and cash management. The report studies the growing demand for corporate value-added services coupled with structural changes in the financial industry that are forcing banks and industry participants to build a new payments' ecosystem collaboratively. WPR 2017 also analyzes forward-looking non-cash transaction volume, corporate payments, and the evolution of next-generation payments instruments.
The World Retail Banking Report 2017 from Capgemini and Efma, explores how APIs foster business and technology outcomes that enables productive collaboration among diverse stakeholders. As the revenue-generating potential of APIs becomes more quantifiable, banks face a compelling call to adopt them. Our report assesses how the roles of banks, within this ecosystem environment, may change in the future and how banks can leverage APIs now to prepare strategic roadmaps.