Our webinar will help you understand “how to” digitize your front and back-office operations to deliver increased efficiency, faster turnaround time, and enhanced member experience.
Although traditional third-party administrator (TPA) services have been around for quite some time, insurance companies are under increasing pressure to deliver breakthrough innovation in customer experience and a significant reduction in administrative spend through leveraging Digital across their policy administration.
Capgemini has been listening to the market and together with leading analyst firm Everest Group brings you an exciting opportunity to learn how to digitize your insurance operations across your entire core policy administration.
Nina Babirad (Vice President, Operations, Insurance BPS, Capgemini’s Business Services) has 35 years’ experience across insurance and IT, BPO, large program delivery, financial management, operations management, and relationship management. She currently leads Capgemini’s insurance operations across two locations in Canada and two locations in India.
Manu Aggarwal is a practice director and leads industry-specific practices for Business Process Services (BPS) in Everest Group. Manu has advised a range of banks, insurers, payers, and service providers, and is also responsible for driving the syndicated agenda and thought leadership across these industry practices.
Saurabh Verma is a senior analyst and manages the Insurance BPS practice in Everest Group. Saurabh drives the syndicated agenda as well as advices insurers and service providers on strategic decisions in P&C, L&P, and health insurance spaces.
The webinar will start with a 20-minute introduction by Everest Group on industry trends, the need for digitization of insurance operations, and the role third parties can play in fast-tracking the Digital journey for insurance companies
Our “Digital Insurer of the Future” webinar demonstrates how Capgemini’s Digital TPA services can transform the entire value chain of your insurance operations.